Frequently Asked Questions
What should I expect?
We can’t tell you too much as we don’t want to spoil the game but expect something fun and unique. We ask if you could please arrive 15 minutes before your time slot so we can give you a run down before you enter the game. This is where you will have the chance to ask our staff any questions you may have.
How do I book?
It is very easy to book online through our booking page. Select the number of players, then a chart will appear for dates and times available, select one of these slots and complete the booking with the payment. Please ensure all cookies are enabled if you are having any trouble.
How many players can play together?
We allow 2-6 players per session. We believe that the game is most enjoyable with 4 players as there is a lot to do throughout the game.
Is there an age limit?
It is advised that under 16’s are accompanied by an adult. Some tasks in the game could be a little complex for young children to do alone although we have many children enjoy the room when playing alongside adults. There are no physical demands involved with the game.
What should I wear?
Whatever you would like to wear, it is completely up to you. You do only have 60 minutes so do take into consideration there may be a little bit of a rush so we wouldn’t advise high heels.
Will I be scared? What if I need to leave the room?
The game is not made to scare anyone so don’t worry about that. There is an emergency exit if it is required and staff observe the room at all times incase you need to leave. Please note that if you do choose to leave the room you can not re-enter.
Will this be too hard for me?
It’s never too hard for anyone. Our game is carefully designed to ensure it is not too easy but also not too hard for your group. We also can provide you with hints and clues where necessary throughout the game.
How much does it cost to play?
The price depends on the number of players. The more people play the cheaper it becomes for everyone. You can see the prices on our booking page.
How do I get to the live escape?
We are based on Thistle Street to the south of Huddersfield town centre, opposite Sandal BMW and very close to the John Smiths Stadium. Once you get to this location you should hopefully spot our signs. Take a look at our map and once you are close to our location if you are struggling to find us you can always give us a call and we are happy to come out and show you the way in.
Is there somewhere to park?
Yes, there is plenty of parking. There is a £2 all day carpark across the road and we also have street parking outside the live escape which is 70p for an hour, this is normally the best place to park and is not often busy.
Once my booking is confirmed can I cancel?
We are sorry but once your booking is confirmed we can not change, reschedule, refund or cancel the booking so please ensure you have selected the correct time and date before confirming your booking.
I have a disability can I still play?
We want to make the game enjoyable for everyone and the main aspect is thinking and teamwork. We recommend that at least one of the team members does not have mobility difficulties. We always try our best to accommodate everyone so please contact us if you need any special requirements.
I am claustrophobic, can I still play?
Certainly, the room is spacious and although you are locked in there is an emergency exit if required. A staff member is observing the room at all times incase you need to leave.
I am pregnant, can I still play?
Certainly, there is no reason why not. We do not require anything physical during the game. You can take it as slow or fast as you like and we have places where you are able to rest/sit down if required. We also have an emergency exit which players are able to use at any time.
Gift vouchers now available ~ Please call or email us for more information.